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Bank Project Refresh

Written by Kylie Davis

Updated at July 7th, 2026

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Table of Contents

Update all sections within each Double entity page listed below: 1. Client Details Section 2. General Non-Closing Tasks 3. Account Recon Section c. For any Closed Accounts d. For Accounts with New Card Number 4. Non -Transactional Section Monthly Downloads List:

Go through all client bank accounts and do the following within each Double page and Monthly Downloads list:

Due - September 30th 

 

Update all sections within each Double entity page listed below:

1. Client Details Section

  1. Add/ update this section with anything that would help the bookkeeping team understand the client’s situation, including but not limited to:
    1. Bank notes/ instructions that are longer than 1 sentence.
    2. All related entities, along with their associated account numbers (last four digits), particularly when intercompany transfers may occur.
    3. Which contact to email suspense too or splits info.
    4. Notes from the client identifying specific vendors that should consistently be coded to designated accounts and do not require client review when placed in suspense, per client confirmation.
    5. Notable trends, patterns, or client-specific quirks that may impact bookkeeping.
 
 

2. General Non-Closing Tasks

  1. Complete instructions listed within this article if re-occurring tasks are not updated Double Non-Closing Task Clean-Up 2026 
  2. Add any notes/instructions from client calls or consultations, as well as any upcoming bookkeeping items to be aware of that might come from the client via email.
  3. Then attach any relevant supporting documents for the No Logo team to reference when coding the books (e.g., invoices, loan documents, etc.). 
  4. Tag Preparer or Supervisor to Task
 
 

3. Account Recon Section

  1. Check to see if bank names are correctly named and report code mapping per Chart of Accounts - Naming Conventions 
  2. Order accounts - Checking, Savings then CC, alpha order (Mirroring Balance Sheet)
  3. Put any bank specific instructions in the description section of the given account. 
    1. If short bank instructions - This is anything that is one sentence or less. 
      1. EX: Download CSV only, MLW/Client statement/CSV download, How to find statements on web, Use commercial banking option, etc. 
    2. If long bank instructions - This is anything more than 1 sentence long. Put in bank account description “See in Client Details for further instructions” for each entity and notify your supervisor via slack about this (if very complex).
      1. EX: Milwaukie Dental Partners, Jackson Family Dental and Sauk Trail Dental (As a reference)

c. For any Closed Accounts

  1. In Xero: 
    1. Accounting > COA > Select account > Code: No Code > Save
      1. (No Code1 , No Code2, No Code3, etc.)
      2. Account should be $0.00 balance, bank feed unconnected, should not be coding or reconciling these accounts moving forward
    2. 📢DO NOT ARCHIVE ACCOUNTS - Causes errors in Syft📢
  2. In Double: 
    1. Select/Open the account and Delete Task.
      1. All previously completed closes with uploaded statements or CSV files are stored under Files > Auto Organized Folders > Account Recon.
      2. The current close’s statement or CSV will be moved to the Deleted Closing Tasks folder. These files will will remain archived and preserved.
 
 

d. For Accounts with New Card Number

  1. In Double: TBD from Ben
  2. In Xero: Accounting > COA > Select account > Enter in new last 4 digits within Account Name and Account Number > Save
 
 

 

Reminder:

When adding a new account, ensure it is properly named, numbered, and mapped to the correct report code per Chart of Accounts 

 

 
 

4. Non -Transactional Section

  1. Ensure each client (when applicable) has reoccurring questions set up for:
    1. Collection requests
    2. Client missing bank statement and CSVs
      1. Example: Personal bank statements or CSV statements
        1. Tag: Statements
        2. EX: “Please upload the previous month statement for ___ account.”
        3. EX: “Please upload the CSV file for the ___ account including all activity for the prior month (e.g., XX/01/2026 – XX/31/2026), as well as any trailing transactions.”
        4. Set as reoccurring Monthly, 1st of the month (Day)
        5. Check “Notify Client” box✅

FYI: 

  • This will trigger a monthly email to clients on the 1st and will not resend until the next cycle (even if unanswered).
  • If items are still not received whenever No Logo teams begin bookkeeping they will send the Bookkeeping – Items Needed to Code email. Then if still outstanding by the 5th business day, NL will mark the book as Stuck and notify us accordingly.
 
 

 

🌟Moving forward on monthly basis:

  • Update any accounts that are closed, new or have new card number in Double and Xero for No Logo teams (per instructions above).
  • Update client details and general non-closing tasks sections for No Logo teams as needed.
  • Communicate any complex or unclear notes to your supervisor via Slack. No Logo Supervisor Assignments 
  • Monitor Client Uploads section per Guide for Handling Client Uploads to Double Files 

 


Monthly Downloads List:

Link:  MLW Statement/Transaction Downloads 

  1. Update your team tab for any additions or closed accounts accordingly by filling out each column.
  2. Work on getting all accounts that are "MLW Planner” and “Kylie Downloads” to Third party access, 2FA set to Ring Central number and have as many connected accounts in Xero as possible.
    1. Great starting point - prioritize accounts by upcoming MC or consults, then have Senior planner address on MC or Consult.
  3. For all Client Uploads:
    1. Should only be accounts that were set up as personal by client
    2. Banks that don't have a third party option to set up
      1. Live Oak Accounts
      2. Capital One Savings
      3. Citi (Exception)
        1. If we have login - move to MLW Planner or Kylie Download
        2. All new clients - Citi will be Client upload (would not recommend this bank)

 

🌟Moving forward on monthly basis::

  • Continue to work on getting all “MLW Planner” and “Kylie Downloads” to Third party access, 2FA set to Ring Central number and have as many connected accounts in Xero as possible.
  • Download all MLW planner downloads by 10th of each month
  • Update “Date Completed” column if downloaded before Kylie
  • Monitor client uploads in order to send follow up emails

 

banks double xero monthly downloads list project summer

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